Reported by
Dave Summers
POSTED: Thursday, August 28, 2003 5:37:39 PM
UPDATED: Thursday, August 28, 2003 5:38:08 PM
AVON -- Avon police answer hundreds of emergency calls daily from citizens but dispatcher Deni Stempowski says a call from a McDonald's is super sized silliness.
The McDonald's is at Route 611 in Avon.
The caller is customer Lula Brown, who asked for barbecue sauce with her order.
"I spent almost $10 on food and I wanted some sauce," Brown says. "I was told I would have to pay extra for sauce. It's not a store policy. It's not in writing and I don't feel I should pay extra for any sauce unless it is store policy and they show it to me."
As ridiculous as it might seem, Avon police did respond, they sent an officer in a patrol car to help solve this condiment caper.
Brown was disappointed that police could not solve her problem.
Non-emergency calls to 9-1-1 can cost you.
Brown was not charged but pranks and unnecessary calls can be considered a crime.
Stempowski says Brown and others who call 9-1-1 without an emergency can cause far greater problems.
"We have one line coming in here for 9-1-1," Stempowski says. "Someone else dialing 9-1-1 who has a real emergency now cannot get through."
The Avon McDonald's still offers a wide assortment of condiments for free. After this episode though, the cost of extra sauce is clearly posted.
